Website
Privacy Policy

 

1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, such as: - Name - Email address - Phone number - Information submitted through contact or inquiry forms - Workshop or event registrations

Automatically Collected Information
When you visit our Website, we may automatically collect: - IP address - Browser type - Device type - Pages visited - Time and date of visit - Referring URLs

2. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze website traffic, and understand how visitors use our Website.

You can control cookie preferences through your browser settings.

3. How We Use Your Information
We may use your information to: - Respond to inquiries - Provide requested information - Process workshop or program registrations - Improve our Website - Communicate updates or offerings (if you opt in) - Maintain website security

4. How We Share Information
We do not sell your personal information.

We may share your information with: - Website and business service providers (e.g., hosting, analytics, scheduling, forms, payment processing) - Platforms such as Headway, Stripe, PayPal, Calendly, and Google Forms, as needed to deliver services or process transactions - Legal authorities if required by law

5. HIPAA & Clinical Privacy
This Website Privacy Policy does not replace or override any HIPAA Notice of Privacy Practices or service-specific privacy agreements provided to therapy clients.

If you are a client of Pineheart, your protected health information (PHI) is governed by separate clinical privacy policies.

6. Data Security
We use reasonable safeguards to protect your information. However, no method of electronic transmission or storage is 100% secure.

7. Your Rights
Depending on your location, you may have the right to: - Request access to your personal information - Request corrections - Request deletion - Opt out of marketing communications

To exercise these rights, contact us using the information below.

8. Children’s Privacy
This Website is not intended for children under 13. We do not knowingly collect information from children under 13.

9. Third-Party Platforms
We use third-party tools to operate our Website and business functions. These may include platforms for scheduling, payment processing, form collection, analytics, and client management.

Examples may include Headway, Stripe, PayPal, Calendly, and Google Forms.

These platforms have their own privacy policies, and Pineheart is not responsible for their data practices.

10. Texas Privacy Rights
Texas residents may have rights under applicable state privacy laws, including the right to request access to or deletion of personal data. Requests may be submitted using the contact information below.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

12. Contact Us
If you have questions about this Privacy Policy, you may contact us at:
Email: info@pineheartcenter.com Website: https://www.pineheartcenter.com/contact